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Refund Policy
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At Coresupply,
we are dedicated to providing quality products and services. If for any reason you are not satisfied with your purchase, we are here to assist you with our return policy. This policy outlines the procedures and conditions for returning products.
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**1. Eligibility for Returns**
a. Coresupply accepts returns for eligible products within 14 days of the delivery date. To be eligible for a return, the product must be in its original condition, unused, and in the same packaging in which it was received.
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**2. Returns Process**
a. To initiate a return, please contact our customer service team at [sales@coresupplycanada.com]. Provide your order details, the reason for the return, and any relevant information.
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**3. Restocking Fee**
a. In some cases, there may be a restocking fee of 15% applied to returned products. This fee is designed to cover the costs associated with processing returns, including inspection, repackaging, and restocking.
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**4. Returning Products**
a. After receiving return approval from Coresupply, please pack the product securely to prevent damage during the return process.
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**5. Inspection and Refund**
a. Upon receiving the returned product, our team will inspect it to ensure it meets the return eligibility criteria. If the product is in its original condition and approved for return, a refund will be processed. You will be notified of the refund amount and method.
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**6. Shipping Costs**
a. Shipping costs associated with the initial purchase are non-refundable, unless the return is due to an error on our part.
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**7. Contact Information**
If you have any questions or require further information about our return policy, please contact us at [contact@coresupplycanada.com]. We are here to assist you with your return requests.
By placing an order with Coresupply, you agree to the terms and conditions outlined in this Return Policy. We are committed to providing a seamless and customer-oriented return process to ensure your satisfaction.
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